Privacy Policy

1. Who We Are

Construction Made Clear Ltd is a construction company registered in England and Wales. Our registered office is at The Dairy, 6–7 The Street, Timworth, Bury St Edmunds, Suffolk, IP31 1HY. You can contact us at [email protected] or by calling 07485 021 233.

We are the data controller for the personal information we collect about you. This policy explains what data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

We may collect the following personal information:

• Your name, email address, and phone number when you contact us or submit an enquiry
• Your address or project location when requesting a quote
• Details of your project or enquiry
• Technical data such as your IP address, browser type, and pages visited when you use our website

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide quotes
• Manage and fulfil contracts for construction services
• Send you relevant information about our services where you have consented
• Comply with legal and regulatory obligations
• Improve our website and services

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: Where processing is necessary to fulfil a contract with you or take steps before entering into one
• Legitimate interests: Where we have a legitimate business interest, such as responding to enquiries or improving our services
• Consent: Where you have given us explicit consent to contact you for marketing purposes
• Legal obligation: Where we are required to process data to comply with the law

5. How We Share Your Data

We do not sell your personal data. We may share it with trusted third parties where necessary, including:

• Subcontractors or suppliers involved in delivering your project
• Professional advisers such as accountants or legal advisers
• IT service providers who support our systems
• Regulatory bodies or law enforcement where required by law

All third parties are required to handle your data securely and in accordance with applicable data protection law.

6. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes it was collected. In general:

• Enquiry data is kept for up to 2 years if no contract is entered into
• Contract and project data is kept for up to 7 years for legal and accounting purposes
• Marketing data is kept until you withdraw consent

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify any inaccurate or incomplete data
• Erase your data in certain circumstances
• Restrict how we process your data
• Object to processing based on legitimate interests
• Withdraw consent at any time where processing is based on consent
• Data portability — receive your data in a structured, commonly used format

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. We use essential cookies to ensure the website functions correctly. You can control cookies through your browser settings, though disabling them may affect website functionality.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

10. Complaints

If you have concerns about how we handle your personal data, please contact us in the first instance at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.